From 71b9cb3107e156c7f17ec4cdf1d09421cb4dd4b1 Mon Sep 17 00:00:00 2001 From: Philipp Hagemeister Date: Sat, 4 Jun 2016 22:55:15 +0200 Subject: [PATCH] extend FAQ (#9696) --- README.md | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/README.md b/README.md index 253d51bc8..91078eee8 100644 --- a/README.md +++ b/README.md @@ -842,6 +842,12 @@ It is *not* possible to detect whether a URL is supported or not. That's because If you want to find out whether a given URL is supported, simply call youtube-dl with it. If you get no videos back, chances are the URL is either not referring to a video or unsupported. You can find out which by examining the output (if you run youtube-dl on the console) or catching an `UnsupportedError` exception if you run it from a Python program. +# Why do I need to go through that much red tape when filing bugs? + +Before we had the issue template, despite our extensive [bug reporting instructions](#bugs), about 80% of the issue reports we got were useless, for instance because people used ancient versions hundreds of releases old, because of simple syntactic errors (not in youtube-dl but in general shell usage), because the problem was alrady reported multiple times before, because people did not actually read an error message, even if it said "please install ffmpeg", because people did not mention the URL they were trying to download and many more simple, easy-to-avoid problems, many of whom were totally unrelated to youtube-dl. + +youtube-dl is an open-source project manned by too few volunteers, so we'd rather spend time fixing bugs where we are certain none of those simple problems apply, and where we can be reasonably confident to be able to reproduce the issue without asking the reporter repeatedly. As such, the output of `youtube-dl -v YOUR_URL_HERE` is really all that's required to file an issue. The issue template also guides you through some basic steps you can do, such as checking that your version of youtube-dl is current. + # DEVELOPER INSTRUCTIONS Most users do not need to build youtube-dl and can [download the builds](http://rg3.github.io/youtube-dl/download.html) or get them from their distribution. -- 2.22.2